Our Differences

Work with Heart. Work with HCC.

How Heart Sets Us Apart

HCC stands out from other PEO’s by emphasizing a personalized approach and relying on a highly experienced team to deliver that approach. Instead of simply focusing on technology and automation, we empower our team to do what’s needed to get you taken care of. Our difference is that we work with heart. This results in a much better experience for both you and your employees.

Our Service Model

You and your team will have a dedicated point of contact each for payroll, benefits, and general HR (employee relations, compliance issues, unemployment claims, etc.).  You’ll have direct phone and email contact information for these specialists, which avoids call centers and group emails.  In turn, this avoids delays and frustration for you and your team.  Instead, you get questions answered as quickly as possible so you can stay focused on running and growing your organization. 

Flexible Healthcare Options

Our unique approach to health benefits allows us to make sure you’re getting the absolute best coverage options for your money.  We can provide options for you to consider or you may choose to continue plans through your current benefit broker relationship.  

  • You aren’t limited to only the plans we offer through a single carrier
  • We still do all the heavy lifting regarding enrollment, answering employee questions, handling carrier dispute resolutions, etc.  
  • Flexibility – you may keep the health plans you already have in place or any updated plans we implement together, even if you decide to leave our PEO services at some point in the future

We are Certified

Certified PEO (CPEO) is a special designation from the IRS that shows HCC has met their rigorous standards for financial responsibility, trustworthiness, and accurate reporting.  HCC was one of the first PEO’s in the country to obtain this certification.

  • Fewer than one of every ten PEOs have taken these steps to meet and maintain the status of a Certified PEO
  • Protects HCC PEO clients by explicitly stating that we are solely liable for wages paid to worksite employees
  • Eliminates the potential for double taxation of FICA and FUTA taxes when a business enters a PEO relationship during the calendar year
  • Allows HCC to pass through to clients certain federal tax credits they earn, such as WOTC, R&D, or ERC
  • Establishes requirements that tax payments to the IRS be audited to their timeliness and accuracy

Our Guarantee

With our new client guarantee, we mitigate your risk inherent with a change like this.  If you determine, at any point in the first 90 days of using our services, that HCC isn’t the right partner for your company, you may cancel our agreement.  In addition, we’ll refund 50% of any administrative fees you’ve paid up to that point.  Finally, we’ll actively help you with the transition to another provider.  While we’ve never had a client exercise this option, we offer it to demonstrate how confident we are in our ability to deliver what we promise.

How We Treat Our Employees Is How They Will Treat You

HEART: Our partnership is built upon our values

Humanity

We humanize the workplace and our culture.  By treating our people this way, they treat you and your employees the same way.

Efficiency

We streamline work processes to consistently deliver high-touch services.

Accountability

Our clients always know the right individual to call when they have a question or concern.

Responsibility

We earn trust by keeping our promises and delivering sound advice.

Transparency

We never hide our fees and always explain what we deliver in plain language.

Digital Platforms

Our digital platforms offer efficiency, productivity, availability, and satisfaction for your organization, benefiting both your employees and your company.
HCC digital platform

Our PEO Services provide anytime, anywhere access to HR services for your employees.

PEO Services

Our Offices

With three offices located in Indiana and Tennessee, we service the midwest and the greater United States.

Indianapolis, IN

Nashville, TN

Richmond, IN

Our Team

Our team is an extension of yours

Ashleigh Armstrong

Payroll Coordinator
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Julie Barnhizer

Benefits Coordinator
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Jonalyn Beck

Payroll Coordinator
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Kendra Benner

Senior Payroll Coordinator
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Chris DeGroff

VP of HR Consulting
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Sara Doster

Payroll Coordinator
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Victoria Fougere

Operations Coordinator
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Angelique Gibson

Payroll Coordinator
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Karla Haarklau

Benefits Coordinator
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Jeff Hallam

Vice President Business Development
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Jamie Hay

Benefits Coordinator
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Jennifer Hensley

Payroll Coordinator
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Steve Kellam

President & Founder
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Kristine Jarboe

HR Operations Manager
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Kelly Kenny

VP of HR Consulting
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Katie Kothe

Operations Coordinator
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Michelle Long

Administrative Assistant
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Katie Lyles

Systems Support Specialist
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Vern Mihill

HR Consultant
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Jessica Minner

Director of Information Systems and Technology Services
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Kara Mitchell

Benefits Coordinator
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Courtney Morin

Senior Tax Specialist
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Dana North

Senior Benefits Coordinator
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Tori Ovel

Technology Services Specialist
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Christy Plummer

HR Consultant
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Lauren Qualls

Executive Vice President Business Development
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Andy Rayl

Chief Financial Officer
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Susan Rider, MS, GBHR, REBC, ASF, CSFS, CDHC

Director of Compliance and Human Resources Consultant
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Harlan Schafir

CEO & Chief Visionary Officer
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Kathy Smith

Senior Benefits Coordinator
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Marcia Stout

Benefit Team Leader
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Toni Wampler

Payroll Team Leader
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Cassidy Willhelm

Accountant
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Beth Williams

Benefits Coordinator
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Rachel Williams

Benefits Coordinator
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Careers That Create Value

At HCC, we truly believe that how we treat our employees is how they’ll treat you. We have great benefits, awesome employees, and we work hard to help our team members feel a real sense of belonging. Our team knows the PEO industry like the back of their hand. We are always willing to help guide and educate new employees. We actively support community involvement and offer each employee up to 16 hours of paid time each year (in addition to paid holidays and PTO) to volunteer with nonprofit organizations they choose to support.