Meet our Management Team

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Harlan Schafir – CEO & Chief Visionary Officer

harlan-schafirHarlan enjoys bringing his entrepreneurial talent and business experience to the companies he is involved with. We live in a great country that allows us to fulfill the dream of owning our own business and making a difference. In 2008 Harlan Schafir became an owner and the CEO/CVO of Human Capital Concepts(HCC). In 2006, Harlan started and still owns ExactHire, a company that offers technology for hiring to companies of all sizes. From 1991-2006, Harlan was the Founder of Professional Staff Management, one of the first PEO’s in Indiana. After selling that company to Fortune Diversified Industries in 2003 he was the COO of that public company from 2003-2006. He has over 39 years of Human Resource and Business Management experience with over 22 years of experience in the PEO industry. Harlan received an Accounting degree with honors from the University of South Florida in 1974, working first for Arthur Andersen & Co. in Tampa, Florida. In 1980, he accepted a position with Cooper Industries in Houston, Texas and in 1984 he was transferred from Cooper’s corporate office to Belden Electronic Wire & Cable in Indiana.

Throughout his working career, Harlan has focused on developing high performance teams to deliver fast growth, enhanced operating efficiencies and increased profitability.
Harlan’s business philosophy has always been that serving and protecting the interests of clients is the most important undertaking for the company. Harlan and the rest of the HCC management team strive to create a work culture that will attract and retain top talent. Harlan believes that how we treat our employees is how they will treat our clients and business partners. To that end, HCC has assembled a team of individuals to deliver the most complete PEO and HR services in the Indiana marketplace. Following this philosophy has helped HCC achieve very high annual client satisfaction and retention rates.

In 2012, Harlan Schafir, finished an 8 year term on the National Association of Professional Employer Organization (NAPEO) Board of Directors holding several different Board positions and has previously sat on several different organizations’ Board of Directors. He was also awarded The Michaeline A. Doyle Award for leadership and vision in the PEO industry, that same year.  Harlan is a member of CEO-Net, the Indy Chamber and belongs to several human resource and service organizations. He has been a speaker at numerous national, state and local conventions. Mr. Schafir also headed up NAPEO’s Task Force investigating insurance exchanges, the Affordable Care Act (ACA) and the role that NAPEO should play in this area.

Harlan and his wife Peggy have two sons.

Steve Kellam – President & Founder

steve-kellamSteve enjoys consulting roles in training, HR consulting, leadership consulting and entrepreneurial consulting.  Steve likes to help clients succeed, grow and have fun doing it.  With many years of top leadership and management, Steve’s accomplishments include roles as CEO of a Business and Human Resources Consulting company, CEO of a Medical Services Company, a key executive (VP) in a fast growth e-business consulting & recruiting firm, an EVP for Public Company, an EVP for an HR and Professional Employer Organization, VP of Operations for a fast growth national import and distribution company, and as VP of Operations for a fast growth national retail chain.  Steve was a U. S. Navy Supply Corps officer. He served twenty years in various roles at sea on ships and on shore supporting the fleet and various aircraft and missile programs. He managed as many as 10,000 people worldwide and as much as $1.2 billion dollars annually. He departed the Navy as a Commander to spend more time with his family.

Steve has extensive experience in working with new ventures & acquisitions, strategic planning & tactical implementation of those plans, insuring accountability is a part of an organizational culture, and building companies that focus on an environment that is employee centered and customer focused resulting in bottom line success.  He has a broad range and depth of experience in the areas of operational organization, financial acumen, strategic planning, information technology, logistics, human resources, negotiation, marketing, systems & processes, education and leadership that furthers the goals of a venture.

Steve holds a BS from Indiana University, Bloomington, and an MBA (finance) from LaSalle University, Philadelphia.  He has maintained membership in the following organizations:  Downtown Indianapolis Kiwanis Club (a Director and Chairs of two committees), Indiana University (IU) Varsity Club (Hoosier Hundred), IU Alumni Association, LaSalle Alumni Club, The Military Officers Association, Veterans of Foreign Wars, Disabled American Veterans, Aircraft Owners and Pilots Association, The American Legion, The Human Resources Association of Central Indiana (now INDY SHRM), The Society of Human Resources Management (SHRM).  Steve has also served as an Advisory Board member for the Computer Science and Software Engineering Department at Butler University, on the Information Technology Board at Indiana University, the Indiana State SHRM council as Co-Legislative Chair, as a volunteer at Riley Hospital, as a volunteer for the READ program at IPS, and as a member of Vistage. Steve was honored to be selected at the “Kiwanian of the Year” in 2008 by the Kiwanis Club of Indianapolis.

Steve and his wife Nancy have two sons.

Chong Man Lee – CFO & Founder

CMLChong Man Lee’s passion is in creating and assisting companies which can stand the test of time and become drivers in creating value for all stakeholders and the community in which they serve. Chong Man specializes in mergers and acquisitions, divestitures and new businesses and technologies on a global basis. He is a co-founder of Human Capital Concepts, LLC He provides strategic, financial and operations advice and assistance for startup and developing companies as well as multibillion dollar multinational corporations such as Cummins Engine, Hyundai Motors America and companies in the banking, oil and gas, communications, energy and materials industries. Previously, he worked in private equities and investment banking in New York, Hong Kong, the Philippines and Seoul, Korea for CS First Boston’s Mergers and Acquisitions Group and Global Finance. In private equity he acquired a plant from General Motors in Indiana and was hands on daily in transforming it to a successful global business which increased equity value from $20 million to over $300 million in four years. He has worked for the former President of CS First Boston and Co-Founder of Home Depot. Over his 30 plus year career he has completed over $1 billion of transactions.

Chong Man has an MBA from the Harvard Business School and BA in Economics from UCLA and has also served on a number of corporate boards. He currently serves on the board of directors for OneAmerica Financial Partners Inc. and several startup and developing companies.

“Chong Man brings additional depth and breadth of talent to our already strong board of directors,” said Dayton H. Molendorp, chairman, president and CEO of OneAmerica. “His financial acumen and understanding of diverse economic environments will be valuable as we pursue our vision for the future.”

Lauren S. Qualls – Executive Vice President of Business Development

lauren-barker-quallsLauren Qualls has 16 years of marketing and sales experience in the “Professional Employment Organization” (PEO) industry. Lauren’s career includes extensive knowledge of human resources, employee benefits, and worker’s compensation. In addition to the PEO industry, Lauren began her career as a Kindergarten teacher; her desire to educate eventually introduced her to the PEO industry, where she began her career with “Employee Concepts,” a regional PEO located in Indianapolis, Indiana. In 1998, Lauren further advanced her sales career by joining “CNA Unisource,” a national PEO with over 60,000 off site work employees.  Following CNA, Lauren joined “Professional Staff Management” (PSM), a locally owned PEO. Lauren has won numerous awards for her outstanding sales performance, including the top sales person in her industry, as well as having the distinction of being one of the longest serving sales persons within the PEO industry in the State of Indiana.

Lauren’s passion for helping people drives her successful career. Her ambition and desire to help companies grow; by providing an education and in-depth knowledge of employer-employee relations, resulting in a positive relationship experience for employees and management.

Lauren is active in supporting several non-profit organizations, including the “American Brain Tumor Association,” “Y Me Breast Cancer Organization,” “ALS Foundation,” and “Training Inc.” Lauren also taught Sunday school in her local church and supports local community activities. She attended Purdue University majoring in Elementary Education with a minor in Communications.

Chris DeGroff, SHRM-SCP  – Vice President HR Consulting

degroffChris DeGroff has over 13 years of experience in Human Resources, with a focus on employee relations, conflict resolution and the overall human resources administration process. She has significant personal experience working in fast growth environments. She holds a B.S. from Ohio University.

Chris has strong abilities in observation, analysis, problem solving and follow through. She enjoys solving complex employee relations issues and implementing sound HR administration systems. Chris is comfortable advising management on human resource issues.

In addition to her core HR expertise, Chris has direct experience in setting up and facilitating teambuilding events for employees at all levels, contributing to a high energy, high performance work environment. She is interested in using her skills in building high quality work environments for the clients that she works with.

Chris has expertise in human resources compliance audits, employee handbooks, investigations, customer service standards, record keeping, unemployment management, surveys, progressive discipline, anti-harassment training, and performance appraisals.

As a consultant Chris has filled the roll of HR Manager on a temporary basis for clients without an HR Manager for a period of time. She also is adept at explaining benefits plans and working on employee benefit issues with the system to improve their treatment by an insurance provider.

Her background includes Human Resources at a fast growing technology consulting firm, where she was responsible for employee retention, company culture, and “Employer of Choice” initiatives. She was responsible for all areas of the employee benefits enrollment process, and handled complex employee relations issues.

Prior experience includes Operations, Marketing, and Project Management positions at several firms, including the headquarters of a national retail firm and a conference center and resort.

Chris enjoys a myriad of outdoor activities and working in her yard. She is the mother of two school age daughters who are actively involved in sports and dance.

Kelly Anne Kenny, PHR, SHRM-CP – Vice President HR Consulting

kelly-anne-kennyKelly Kenny is a Senior HR Consultant with Human Capital Concepts, LLC (HCC). In this role, Kelly manages many client companies HR needs and oversees hundreds of employees. Ms Kenny often fills a generalist role providing all aspects of HR consulting, including employee relations, benefits administration, training, compliance and audits to name a few.

She also has an extensive background in training and customer service. Kelly has expertise in companies’ internal human resources compliance audits, investigations, employee handbooks, internal customer service surveys, handbooks, recordkeeping, leaves of absence, unemployment, progressive discipline and performance appraisals. She has administered logistics projects, coordinated and spoken at seminars in Indianapolis and served as the HR Manager for a large distribution company.

Kelly Kenny, PHR has great strengths in consulting, having spent time as a consultant at a HR company which was sponsored by the law firm Baker & Daniels; and eleven years in the Professional Employer Organization niche in Human Resources where she practices consulting daily. Her diverse background has fostered a variety of talents that can be utilized for many engagements. Kelly prides herself on fitting into many workplace cultures and can obtain some incredible insight through this.

Ms. Kenny has her PHR (Professional Human Resources) designation and received her Bachelor of Arts from Lake Forest College, Illinois where she graduated cum laude. Her majors include Sociology and Anthropology. Her passion for both subjects is still strong which is indicative through her interest in the “people side of business”, as well as the detailed side of HR and she blends both seamlessly. She truly enjoys the analysis of people and the way that they influence their environment, including their work culture and professional relationships. A big believer of fun in the workplace, Kelly Kenny supports initiatives for Employer of Choice and positive corporate culture while maintaining compliance.

In her spare time she has traveled to over fifteen countries and two continents where she enjoys interacting with the locals and learning more about the diversity of those regions. She and her husband enjoy their two young boys and one daughter and all of their activities. She also volunteers in schools, Noble Centers of Indiana, Locks of Love, American Cancer Society and Dress for Success. She is a member of Indy SHRM (A Human Resource Association in Central Indiana) and SHRM (Society for Human Resources Management).

Chandra Coffee – Senior Associate, Business Development

chandraChandra Coffee has over 18 years in sales and marketing in the insurance industry, specializing in employee benefits.  Upon graduating from Indiana University with a degree in Management from the School of Public and Environmental Affairs (SPEA), she began her insurance career as a captive agent for Mutual of Omaha in Indianapolis, IN.  During this time, Chandra became passionate about helping employers find creative solutions to their employee benefit programs.  Chandra’s clients often told her they were impressed with her ability to think outside the box to solve problems.   It was here that she began to develop her client-centric attitude to business and the importance of developing long-term relationships.  As a result, while at Mutual of Omaha, her client retention was over 90%.  Another career highlight was her tenure at Anthem Blue Cross and Blue Shield.  As a Small Group Account Manager Chandra managed approximately 5,000 small group accounts in the state of Indiana. She worked closely with insurance brokers renewing their accounts, performing open enrollment/renewal meetings and resolving escalated service issues. She was then promoted to Account Executive where she proactively developed effective business relationships with brokers, consultants and key decision makers in order to solve their clients’ benefit needs.   Prior to joining HCC, she worked for the Indy Chamber as Program Director for a new member program gaining invaluable insight working with some of the best community leaders in the city.

Chandra’s philosophy is that you cannot control everything; however, you can control your attitude, effort, accessibility and responsiveness to your clients.    If you treat people the way you want to be treated, success will follow. Speak with honesty, think with sincerity and act with integrity.

In her spare time, she enjoys working out, cooking, yard work, golf, going to her kids’ sporting activities and spending time with her family.  Chandra is married to her college sweetheart and has two beautiful children – boy/girl twins, Cannon & Kendall.

Chandra is involved with the State Board of the National Association of Health Underwriters and has participated on several committees over the years for the Association.

In addition to her Management degree, she earned a Certificate in Business Foundations from the Indiana University Kelley School of Business. Chandra has spoken at numerous events on the topic of the Affordable Care Act (ACA).

Copyright 2015 Human Capital Concepts.